Information We Collect
Information you provide: when you contact us, request an estimate, or call our office, we collect what you share, typically your name, phone number, email address, property address, and details about your project or property damage.
Information collected automatically: like most websites, we collect technical data when you visit, including IP address, browser and device type, pages viewed, and referring pages, through cookies and analytics tools such as Google Analytics.
How We Use Your Information
We use the information we collect to respond to your inquiries, prepare estimates, schedule and deliver services, communicate about your project, support insurance claim documentation you authorize, improve our website, and meet legal and regulatory requirements. We do not sell your personal information.
Cookies & Analytics
Our site uses cookies and similar technologies for basic functionality and to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some site features.
When We Share Information
We share information only as needed to serve you: with service providers who support our operations (such as website hosting and analytics), with your insurance carrier or adjuster when you've authorized us to work your claim, with subcontractors or disposal facilities when required to complete your project, and when required by law or to protect rights and safety.
Data Security & Retention
We use reasonable administrative and technical safeguards to protect your information, and we retain project records as needed for warranty, insurance, legal, and regulatory purposes. No method of transmission or storage is completely secure, but we take protecting your information seriously.
Your Choices & Rights
You may request access to, correction of, or deletion of personal information we hold about you, subject to records we're required to keep. You can opt out of non-essential communications at any time. Washington residents may have additional rights under applicable state law. To make a request, contact us using the details below.
Children's Privacy
Our website and services are directed to adults. We do not knowingly collect personal information from children under 13.
Third-Party Links
Our site may link to third-party websites. Their privacy practices are their own. We encourage you to review their policies.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.
Contact Us
Questions or requests about this policy: Northwest Abatement Services, Inc., 9822 32nd Ave S, Lakewood, WA 98499 · (253) 588-0440 · info@nwabatement.com.